Collaborative Success: Hosting China Customers and Polytek Engineering for a Pivotal Project Inspection and Training Session

We recently had the pleasure of hosting customers from China, alongside our agents, Polytek Engineering for a comprehensive pre-delivery inspection and training session in the UK. The focus of their visit was a significant project involving DC Norris’ Cooking and Cooling solutions for a large hospital Central Kitchen.

The collaborative experience with our customers and Polytek Engineering exemplifies the unparalleled support and commitment that DC Norris provides when chosen as your food processing partner.  Our approach is characterised by a seamless integration of efforts, working hand in hand with clients throughout the project’s lifecycle. From the initial design phase to manufacturing and installation, we ensure a transparent showcase of various project stages.

Here’s what they had to say:

“I am writing to express our deep gratitude and appreciation for the hospitality and remarkable factory visit we experienced in our recent visit.

The entire visit was well organised and all details were taken care of perfectly. The factory tour was truly informative and gave us valuable insights into your manufacturing processes, technological advancements and commitment to quality.

We also would like to thank all your colleagues who patiently answered all our questions and provided us with a comprehensive understanding of your products and services.

The valuable communication made with your team members had undoubtedly strengthened the bond between our companies.

We are confident that this visit has contributed positively to our business relationship to pave the way for future collaboration. Once again, please accept our sincere gratitude to you and your team for their efforts in making our visit a memorable one.

We are all looking forward to seeing you and your team in Hong Kong.”

What sets DC Norris apart is we believe in not just delivering a solution but in fostering a partnership that ensures our clients are well-equipped and prepared for success. At DC Norris, we take pride in our ability to consistently exceed expectations, turning projects into success stories.

 

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Join Our Experts at Gulfood Manufacturing: Unlocking Innovation in Food & Beverage Processing

There has been huge anticipation leading up to the world-leading Gulfood Manufacturing 2023 which started today. There are three packed days across 4 co-located events in prospect for an anticipated 36,000+ visitors from the food industry.

In the fast-evolving world of food and beverage processing, staying ahead of the curve is essential. At DC Norris, we’re here to help you do just that. Join us at our booth to explore cutting-edge solutions that can transform your business.

Unlock the Power of Expertise

When it comes to food and beverage production, our team of seasoned product and process experts is at your service. You can tap into their knowledge and experience, gaining valuable insights into optimising your operations. Whether you’re a small business or a large-scale enterprise, we have solutions tailored to your needs.

From Stand-Alone Equipment to Custom Turnkey Systems

Flexibility is the key to success, and we understand that one size doesn’t fit all. That’s why we offer a wide range of options, from stand-alone equipment to fully-automated turnkey custom systems. Our goal is to provide you with the tools and technology that precisely match your production requirements.

Unparalleled Throughput Capacity

Are you aiming for remarkable throughput capacity? Our systems are built to handle the challenge. With the capability to process over 500,000 meals per day, we cater to the needs of both the retail and restaurant sectors.

On the stand at Gulfood Manufacturing this week are:

DCN Jet Cook Technology:  Improve Processing Times and Reduce Energy Costs

This cutting-edge solution streamlines the cooking process, saving you time and resources. It’s the answer to meeting high-demand requirements without compromising on quality.

Sous Vide: Elevating Culinary Experiences

For those seeking perfection in the realm of Sous Vide cooking, we’ve got you covered. Our solutions deliver the precise temperature control and consistency essential for creating extraordinary culinary experiences. Say goodbye to guesswork and hello to culinary perfection.

Industrial Can-Opening and Crushing Solutions

Discover the versatility of our well-loved Model 160 Manual Can-Opener. Designed for small-scale operations, it delivers speed and efficiency with an impressive throughput of 200-300 cans per hour, making it a perfect fit for a wide range of catering applications. What sets the Model 160 apart is its adaptability – it can effortlessly handle can sizes ranging from 60mm to 230mm in diameter, including square cans, offering a practical solution for any kitchen.

For the eco-conscious, our manually operated Model 990 Can Crusher is purpose-built to squash empty cans down to about 25% of their original height, facilitating efficient recycling and reducing space clutter.

Join us at Gulfood Manufacturing 2023 and embark on a journey of innovation and efficiency. Discover how DC Norris can help you revolutionise your food and beverage production. Don’t miss out on this opportunity to take your business to the next level.

Visit us at Stand Number S-K4 in the UK Pavilion, located at the Trade Centre Arena.

 

 

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A Deep Dive into Food Categories: Understanding the Machinery Behind Them

For over 50 years, we at DC Norris have stood at the forefront of the food processing industry, championing innovation and quality. Since our inception in 1970, we’ve dedicated ourselves to understanding the ever-evolving needs of the food, beverage, and pet food sectors. Our commitment goes beyond just providing machinery; it’s about crafting bespoke solutions tailored to the unique requirements of each client.

In the vast realm of food processing, every product that graces your table is a testament to the precision and dedication behind its creation. From the comforting soups to the refreshing beverages, our specialised machinery ensures perfection at every step. As we delve deeper into the various food categories, you’ll discover that our equipment is not just about automation; it’s about precision, consistency, and upholding the highest standards of quality. Join us as we explore the machinery behind some of your favourite foods and the innovations we’re proud to introduce to the industry.

1. Soups & Sauces

At DC Norris, we take immense pride in producing both chilled and ambient sauces and soups for some of the world’s most renowned food manufacturers. Our approach combines traditional cooking methods with modern, innovative technologies to achieve the finest results.

Machinery Involved:

Our production of both smooth and large particulate soups and sauces, such as minestrone, béchamel, bolognese, and curries, is made possible through a combination of our Jet Cook, Braising Bar, Steam Jacket, and Recipe Management System.

Challenges:

Achieving the perfect balance in soups and sauces, whether it’s the smooth viscosity of a tomato soup or the large particulates found in pie fillings, requires precision and expertise. Traditional industrial cooking methods can sometimes lead to a loss of essential vitamins, minerals, and fibres due to prolonged cooking times and thermal impacts.

Innovations by DC Norris:

Our DCN Jet Cook system, designed with a 50mm diameter orifice and devoid of moving parts, allows large pieces of meat and vegetables to pass through while being rapidly heated. This not only reduces cooking time but also minimises the thermal impact on ingredients, preserving their nutritional value. Additionally, our Braising Bar and Steam Jacket are employed at the start of the cooking process, allowing us to create a roux or sear meat and vegetables to achieve the desired colour and flavour. This is especially beneficial for caramelising onions. Once the base is prepared, the Jet Cook™ rapidly and uniformly heats the soup to its required temperature. If needed, it can also homogenise the mixture to create a smooth base. One of our standout achievements is the energy efficiency of our equipment, which can result in energy savings of up to 50% compared to conventional cooking systems.

2. Meat, Poultry & Fish

At DC Norris, our expertise extends to the intricate world of meat, poultry, and seafood processing. We understand the nuances of handling everything from tender beef cuts to the ground lamb used in savoury meat pies.

Machinery Involved:

Our legacy in the meat, poultry, and fish sector is deeply rooted in our sous vide cooking and cooling equipment, which we’ve been manufacturing since the early 1980s. This method offers optimised cooking and chilling through water immersion and precise temperature control. The result? Perfectly cooked steak, tender chicken breasts, and ribs so soft the meat falls right off the bone. Moreover, products can be cooked in sauces or marinades, expanding recipe possibilities for food producers. Our sophisticated systems monitor the product throughout the entire process, ensuring consistency and quality. We also offer a dual-purpose Cook Tank/Tumble Chiller, which not only serves for stationary Sous Vide cooking/cooling but also cools kettle-cooked products like soups and sauces in their pouches.

Challenges:

The meat processing industry faces unique challenges, from ensuring the perfect texture in a steak to maintaining the freshness and tenderness of poultry. Sous Vide cooking, a method we’ve championed, eliminates the guesswork and consistently delivers incomparable taste and texture.

Innovations by DC Norris:

The CT-1 Sous Vide Cook Tank, a recent addition to our range, boasts a compact design tailored for modern production needs. Furthermore, our Cook Tank Tumble Chiller is a testament to our dedication to versatility, serving as both a sous vide cook tank and a sauce cooler. We’re proud to have our sous vide methods recognised and utilised globally, from schools in Russia and care homes in Norway to diverse culinary applications in Dubai, cooking everything from goat and chicken to lamb and camel.

3. Rice, Pasta & Vegetables

At DC Norris, we’ve perfected the art of cooking and chilling rice, pasta, vegetables, and pulses. Our dedication to quality and precision ensures that these staples retain their natural flavours, textures, and nutrients, providing consumers with the best culinary experience.

Machinery Involved:

Our Cook Quench Chill System is at the heart of our operations, capable of handling everything from long and short pastas to alternative grain products and sliced vegetables. Whether it’s a simple kettle-based system with overhead hoist or a fully automated system with wave agitation for products prone to clumping, we’ve got it covered. Our Steam-Jacketed Kettles paired with our Vacuum Cooling System are instrumental in cooking rice varieties like steamed, egg fried, and pilau using the absorption method. Additionally, our Model 2700 Wok, a high-performance steam jacketed braising pan, is ideal for small batch ethnic and ready meals products. For root vegetables like potatoes, beetroot, and carrots, our Jet Cook Root Vegetable Cooker offers continuous cooking, producing up to 2 tons per hour.

Challenges:

Cooking rice, pasta, and vegetables presents its own set of challenges. Achieving the right texture in rice, preventing pasta from sticking, and ensuring vegetables retain their nutrients are just a few of the hurdles we navigate daily. Our machinery is designed to address these challenges head-on, ensuring optimal results every time.

Innovations by DC Norris:

We’ve recently introduced the “CQC Adapt” Series, a revolutionary addition to our Cook Quench Chill machines lineup. This system is designed for versatility and efficiency, adapting to various cooking needs. Our unique Jet Cook Root Vegetable Cooker utilises an auger steam chamber with a patented condensate drain system, ensuring even and efficient cooking. The Model 2700 Wok stands out as a versatile solution, capable of frying, cooking, and simmering, making it ideal for a wide range of dishes.

4. Dressings, Relishes & Dips

At DC Norris, we’ve honed our expertise in crafting a wide range of dressings, condiments, and dips. Our commitment to quality and precision ensures that these products not only taste great but also maintain their consistency and texture.

Machinery Involved:

Our Steam Jacketed Kettles and Jet Cook™ Technology are at the core of our operations for this category. We’ve successfully implemented numerous systems globally for renowned brands and major UK retail own labels, producing condiments such as BBQ Sauce, Sweet Chilli, and Tomato Ketchup. Our systems can handle production quantities ranging from 500 litres per hour to a staggering 24 tonnes per hour.

Challenges:

Producing products like Sweet Chilli Sauce can be intricate due to its high sugar content, low water activity, and viscosity. The high sugar concentration can lead to burn-on during both production and discharge. Additionally, the limited free water in the recipe can result in viscosity issues in the finished product, as the starch competes with the sugar for water. Another challenge arises when emptying the vessel, as the product can leave a thin layer, leading to burn-on due to the latent heat in the jacket.

Innovations by DC Norris:

To address these challenges, we conducted trials in our Product Development Kitchen. We successfully produced a 1000 kg batch of Sweet Chilli Sauce in just 30 minutes, maintaining perfect particulate integrity and a well-rounded flavour. Following this triumph, we installed 2 x 2500lts DCN Jet Cook Systems in the UK. Our innovative approach ensures that we can produce challenging products efficiently while maintaining the highest quality standards.

5. Desserts & Preserves

At DC Norris, we’ve mastered the art and science of crafting delectable desserts and preserves. Our commitment to quality and precision ensures that these products not only taste delightful but also maintain their consistency and texture, making them a favourite among consumers.

Machinery Involved:

Our Steam Jacketed Kettles, combined with our Jet Cook™ Technology, are instrumental in creating high-quality dessert products. These systems excel in producing dessert products such as crème patissiere and custards, ensuring no burn-on and minimal cleaning time. For instance, while traditional jacketed vessels take approximately 50-65 minutes to produce 1000 kgs of dairy custard, our Jet Cook™ system reduces this time to approximately 25 minutes. This rapid heating and simultaneous homogenising result in a creamier mouthfeel due to smaller fat/dairy droplet sizes. For jams, we employ a combination of Jet Cook™ and Vapour Reduction technologies, ensuring excellent fruit definition and no flavour taints from burn-on contamination. This approach is also applied to savoury onion marmalades, chutneys, and marinades.

Challenges:

Producing desserts and preserves requires meticulous attention to detail. Achieving the right consistency in custards, ensuring fruit integrity in jams, and avoiding flavour taints are just a few of the challenges we navigate daily. Our machinery and innovative approaches are designed to address these challenges head-on, ensuring optimal results every time.

Innovations by DC Norris:

We’ve introduced a range of accessories, including in-vessel homogenisers and automated ingredient additions, to enhance our production capabilities. Our popular DC Norris Recipe Manager offers RFID tagging for real-time data logging and operator/ingredient traceability. Furthermore, we offer Steam Jacketed kettles in various sizes, from 300 to 1500 litres, with pilot plant and custom sizes available upon request. These kettles, combined with our other systems, ensure the production of high-quality desserts, conserves, and preserves.

6. Beverages

At DC Norris, we’ve harnessed the power of our DCN Jet Cook™ Technology to revolutionise the production of both dairy and non-dairy beverages. From fruit-based drinks to energy and nutrition beverages, our systems ensure rapid production with fewer equipment and vessels, maintaining the highest quality standards.

Machinery Involved:

Our Jet Process System, a culmination of technologies developed in our Research and Development Centre, streamlines each step of the production process for extended shelf-life ambient beverages. This system not only allows for high-speed cooking with our award-winning Jet Cook but also integrates features like Entrain, Mix, Sterilise, and Cool into one efficient system. Whether it’s condensed and evaporated milk, maheu, brushera, or dairy, our system can handle it. We also utilise this technology to produce long-life shelf juices, chutneys, jams, marmalade, and Atchar, especially beneficial in regions like South Africa where surplus fruit can be significant.

Challenges:

The beverage industry presents unique challenges, especially when dealing with diverse ingredients and aiming for extended shelf life. Ensuring consistent flavour, texture, and quality across various beverages, from grain-based drinks to fruit juices, requires precision and expertise.

Innovations by DC Norris:

Our Jet Entrain powder induction system stands out as a game-changer, capable of entraining 600kg of maize flour in just two minutes. This system ensures the rapid and efficient dispersion of powders into liquids without blockages. The texture of the finished product, whether smooth or coarse, is controlled by the sheer amount inside the Jet Cook™ chamber. This flexibility allows us to produce a wide range of beverages, from milkshakes and condensed milk to grain-based drinks like Maheu and Chibuku, catering to diverse markets from Africa to Mexico.

7. Pet Food

At DC Norris, we understand the importance of providing nutritious, safe, and palatable pet food. Our recent innovations in the pet food processing sector have been driven by a commitment to efficiency, quality, and sustainability.

Machinery Involved:

We’ve proudly launched our new Jet Process System, specifically tailored for the manufacture of wet pet food. This all-in-one processing solution can cook, entrain (mix and hydrate hydrocolloids), and sterilise in a single pass. Remarkably, a recent installation of this system occupies a footprint of only 120 sqm, yet can produce a staggering 18,000Kgs of wet pet food per hour with just one operator. This system significantly reduces the number of processing vessels used, conserves energy, and elevates the quality of the end product.

Challenges:

Traditional wet pet food processing often involves multiple jacketed or pressure vessels, emulsifiers, heat exchangers, and retorts to achieve high-temperature sterilisation. These systems not only occupy a large footprint but also demand regular maintenance and yearly pressure testing. Moreover, they consume vast amounts of energy, water, and caustic solutions for cleaning and burn-on removal.

Innovations by DC Norris:

Our high-speed Jet Entrainment system is adept at handling powders such as gums, gels, vitamins, and hydrocolloids, ensuring rapid heating, mixing, and hydration. Our patented Jet Cook™ In-tank units, combined with high shear mixing heads, provide the desired texture for the pet food. The product is then swiftly heated using Jet In-line units, ensuring thorough homogenization and even heat distribution. We’ve also incorporated a recovery system that recycles energy and water from one process stage to another, enhancing efficiency and sustainability. This holistic approach ensures that our pet food processing is not only efficient but also environmentally conscious.

Conclusion

At DC Norris, our dedication to the food processing industry spans across various categories, from soups and sauces to pet food. Each category presents its unique challenges, and our commitment has always been to innovate and provide solutions that not only address these challenges but also set new industry standards. Our machinery and systems, backed by decades of expertise, are designed to ensure efficiency, quality, and sustainability. As we continue to evolve and adapt to the ever-changing needs of the food industry, our primary goal remains unchanged: to deliver excellence in every product and service we offer. We are proud of our contributions to the industry and remain steadfast in our commitment to innovation, quality, and the success of our partners. To find out more then contact one of our team.

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DCN’s ground-breaking Cook Quench Chill Adapt Series

This innovative system amalgamates advanced high-speed cooking technology with a fresh modular design, setting new benchmarks in food manufacturing.

Modular Flexibility for Enhanced Performance

 The modular construction of the Cook Quench Chill system offers an array of advantages to food manufacturers. It provides unmatched flexibility, enabling installation over high care/low-risk barriers or as a singular unit that can be expanded at any point to accommodate increased capacity and throughput. The streamlined installation process is facilitated by the seamless attachment of modules, followed by the connection to essential services.

Rapid, High-Quality Processing

Products ranging from pasta and rice to pulses and vegetables undergo continuous, expedited cooking or blanching thanks to the integration of two patented Jet Heat direct steam heat systems. Product integrity is unequivocally maintained through the utilisation of The Variable Wave Agitation System, ensuring damage-free processing while effectively preventing product clumping.

Optimising Water Usage

The “Cook Quench Chill Adapt” system is meticulously designed to maximise water conservation. Smaller tank capacities and customisable water levels cater to various batch sizes, minimising waste. The inclusion of a Starch Removal System allows for the re-use of the same water in subsequent batches. Internal heat exchangers play a pivotal role in sustaining water efficiency by consistently regulating the Quench and Chill water temperature as it circulates through robust stainless steel heat exchangers. As part of the comprehensive Clean-in-Place regime, these heat exchangers are maintained and cleaned, with the added convenience of available back-flushing.

Elevate your food manufacturing process with the DCN “Cook Quench Chill Adapt” Series, where technical innovation seamlessly merges with efficiency, delivering unrivalled product quality and sustainability in food production.

https://lowbridgecreative.com/

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Our Commitment to Safety and Ethics: Proudly Accredited with Alcumus Safe Contractor Certification

We are pleased to announce that we have been awarded the prestigious Alcumus Safe Contractor Certification. This accreditation is a testament to our commitment to safety, stability, and ethics in our business operations.

The Alcumus Safe Contractor Certification is recognised worldwide as a symbol of excellence in health and safety management. It is awarded to organisations that consistently meet and exceed stringent safety and ethical standards, ensuring that they are trustworthy partners in their respective industries.

Achieving this certification is no small feat and underscores our dedication to creating a safe and secure environment for our employees, clients, and partners. It serves as proof that we have implemented robust health and safety practices and ethical business processes that align with industry best practices.

As part of the certification process, DC Norris underwent a thorough assessment of our health and safety policies, procedures, and performance history. This evaluation confirmed our commitment to maintaining a safe working environment and conducting our business ethically. Our successful accreditation reflects our proactive approach to risk management and our dedication to upholding the highest ethical standards.

The Alcumus Safe Contractor Certification demonstrates to our clients and partners that they can have complete confidence in our ability to deliver projects with the utmost attention to safety and ethics. It also reaffirms our commitment to maintaining the highest industry standards, which sets us apart as a reliable and responsible choice in the Food Manufacturing sector.

With this certification in hand, DCN looks forward to continuing to provide our clients with exceptional service, while also ensuring the safety, stability, and ethical integrity of our business operations. We remain committed to upholding these values in everything we do, and we thank our clients and partners for their trust and support.

For more information about our Alcumus Safe Contractor Certification and our commitment to safety and ethics, please visit our website at https://lp.safecontractor.com/   

 

 

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Quality Over Cost: The Long-Term Value of Investing in DC Norris’ Equipment

In the world of food processing and manufacturing, choosing the right equipment is crucial to maintaining efficiency, consistency, and quality. While cost considerations often play a significant role in purchasing decisions, savvy industry professionals understand that investing in high quality equipment can yield substantial long-term benefits.

The Initial Cost Conundrum

When it comes to purchasing equipment for your food processing operations, it’s tempting to opt for the most cost-effective options available. After all, managing the budget is a critical aspect of any business. However, the allure of lower upfront costs can sometimes obscure the broader perspective.

Low-cost equipment may seem like a budget-friendly solution at first, but it often comes with hidden costs in the form of maintenance, repairs, and downtime. These expenses can add up quickly and erode your initial savings. It’s essential to look beyond the initial price tag and consider the long-term value of your investment.

DC Norris: A Reputation Built on Quality

DC Norris has earned its reputation for providing high-quality food processing equipment that stands the test of time. With a history dating back over 50 years, the company has consistently delivered innovative solutions designed to meet the evolving needs of the food industry. Here are some key reasons why investing in DC Norris’ equipment is a wise choice for those who prioritise quality over cost:

1. Durability and Reliability

DC Norris equipment is built to last. Using the finest materials and adhering to stringent manufacturing standards, our machinery is designed to withstand the rigours of continuous operation. This durability minimises the need for frequent repairs and replacements, ultimately reducing downtime and associated costs. 

Quality is our utmost priority when it comes to manufacturing food processing equipment. We use only the finest materials, including 316 stainless-steel for food contact parts and 304 stainless-steel in other areas, alongside food-approved plastics wherever necessary. What sets us apart is our commitment to meeting global standards and regulations.
 We hold DCN authorisation to manufacture pressure vessels in compliance with several key standards including the PD5500, the European Pressure Equipment Directive, ASME VIII Div 1 for North America and AS1210 for the Australian Market. 

Our dedication to excellence doesn’t stop there; every machine undergoes rigorous testing before it leaves our facility. We go the extra mile by inviting clients to participate in pre-delivery inspections and Factory Acceptance Tests, ensuring that their equipment aligns perfectly with their specifications and expectations. At DC Norris, quality assurance is at the core of everything we do, guaranteeing top-notch equipment for our valued clients.

A Real Life Story

Just recently, one of our cherished long-term customers reached out to us with a remarkable story. They contacted us for repairs on two of our Steam Jacketed Kettles which have faithfully served them for over three decades! What’s even more astounding is that these trusty kettles were older than their own engineer. This is testament to the durability and longevity of our equipment which will continue to serve them for years to come. 

The secret behind the extraordinary longevity of our kettles lies in our commitment to quality craftsmanship. Unlike the more cost-effective spinning method employed by others, we exclusively craft our kettles using pressings. This deliberate choice ensures that our kettles remain resilient and free from the stress cracks that can compromise their lifespan—a critical distinction that potential purchasers should be aware of.

2. Precision and Consistency with Recipe Manager Software

Consistency in food processing is paramount, and DC Norris’ equipment is renowned for its precision. Whether you’re cooking, cooling or filling our solutions deliver consistent results, ensuring that your products meet the highest quality standards every time. Our cutting-edge Recipe Management Software offers you the utmost in traceability and batch consistency assurance. Our user-friendly system empowers customers to effortlessly craft ingredient listings, meticulously detailed procedural recipes, and robust user access security features, all seamlessly integrated into a dynamic relational database. 

With precision at the forefront, our software diligently tracks kettle yields, enabling barcode identification every step of the way, from preparation to packaging. Rest assured that our system leaves no room for compromise when it comes to meeting stringent HACCP controls, ensuring the highest standards of food safety and quality. This reliability can enhance your brand’s reputation and customer loyalty.

3. Customisation and Innovation

DC Norris understands that every food processing operation is unique. That’s why we offer customisable bespoke solutions tailored to your specific requirements. Our range includes stand-alone items such as Industrial can-openers and crushers through to sophisticated fully automated processing lines for soups, sauces, beverages and pet food. 

Our Research and Development team is dedicated to streamlining processes and optimising the efficiency of their systems. Their commitment to innovation means that you’re not just investing in equipment but in a partner dedicated to helping your business thrive and grow.

4. Comprehensive Support; From Design through to Installation

Investing in DC Norris equipment also means access to our extensive support network. From installation and training to on-going maintenance and technical assistance, our team is there to ensure your equipment performs optimally throughout its lifespan. From inception to installation, we work closely with you to ensure our solutions are tailored precisely to your needs. 

Our cutting-edge 3D modelling design software allows us to create immersive on-screen simulations of your new plant, providing you with a virtual walkthrough before construction begins. To guarantee top-notch performance, we’ve established Product Development Kitchens in both the UK and South Africa. Here, our proficient team rigorously tests equipment and customer products in a real food factory environment. We offer invaluable assistance in recipe development and provide you with the opportunity to thoroughly evaluate equipment before making a commitment. 

Once your order is placed and completed, we conduct comprehensive predelivery trials to ensure your equipment is operating at peak efficiency before it departs our factory and is installed. This process also serves as a prime opportunity for you to receive in-depth training on your equipment ahead of delivery.

5. After-Sales Support; reduce downtime & increase productivity

When you invest in our equipment, you gain access to a dedicated and seasoned support team, committed to delivering the utmost performance and value. Our in-house experts are always at your service, ensuring rapid response to any equipment and product-related concerns you may encounter.

Our proactive maintenance approach minimises the risk of process downtime, ultimately boosting your productivity. We maintain an extensive inventory of spare parts ready for swift dispatch via courier to your location, minimising downtime. In cases where parts are not readily available, DC Norris can either manufacture or source them as needed. Your satisfaction and success are our priority, and our comprehensive support ensures your operations run seamlessly and efficiently.

The Bottom Line: Quality Pays for Itself

While it’s natural to be mindful of costs, it’s equally important to recognise the long-term value that quality equipment brings to your food processing operations. Investing in DC Norris’ equipment is an investment in your business’s future success. By prioritising quality over cost, you can reduce operational expenses, enhance product consistency, and build a reputation for excellence in the competitive food industry. DC Norris’ track record of innovation, durability, and customer support makes them a trusted partner for those who understand that in the world of food processing, quality truly pays for itself.

Interested in exploring DC Norris’ range of equipment? Contact us today for a consultation.

 

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Case Study Jet Cook: Thai Food & Soup

Enhancing Culinary Excellence with DCN Jet Cook & Braising Bar

Client Overview:  Our valued customer is a prominent player in the food production industry. DCN’s dedicated Jet Cook product and process team visited for a two day product and process immersion at their site in Poland.

Objective:  To optimise their culinary processes using the DCN Jet Cook system and our innovative Braising Bar. This article delves into the transformative journey of elevating soup and Thai food quality through innovative technology and culinary expertise.

Challenge:  Our client faced the challenge of enhancing the flavour profile and efficiency of their soup and Thai food production processes. They sought to elevate the taste and texture experience of their offerings, whilst improving production speed and resource utilisation.

Solution – Jet Cook and Braising Bar Integration:  Our team implemented a comprehensive solution integrating the Jet Cook system and the revolutionary Braising Bar. The key components included:

Braising Bar Application:  The Braising Bar played a pivotal role in the process.  It enabled the searing and sweating of onions and vegetables before cooking, significantly enhancing the flavour profile of the soup base.  This step was a departure from conventional boiling methods.
Flavour Chemistry Unleashed:  We explored the science behind flavour chemistry.  We focused on vegetables with their rich aromatic molecules nestled within watery cells.  When subjected to the controlled heat and agitation of the Braising Bar, the cells ruptured releasing aromatic compounds.  The resulting flavour compounds merged to create entirely new and enticing taste experiences.
Thai Cuisine Mastery:  Our experts emphasised the significance of unlocking flavours at the outset of Thai cuisine preparation.  Cooking spices and onions in the early stages was highlighted as crucial. This foundational step paved the way for the vibrant and captivating flavours and crunchy textures that characterise Thai dishes.
Jet Cook Technology:  After flavour extraction, our Jet Cook Technology took the reins. The rapid cooking and heating maintained ingredient integrity and texture, a marked improvement over traditional steam jacket cooking methods.

The time required to heat 900 kgs of liquid to 92°C was reduced from 45 minutes to 15 minutes, resulting in significant energy savings.

Results – Culinary Excellence Unleashed:

Enhanced Flavour Profiles: The Braising Bar’s innovative application led to soups and Thai dishes with noticeably sweeter, richer, and more well-rounded flavour profiles.
Scientific Advancement: Understanding the science of flavour chemistry empowered our client to unlock previously untapped culinary possibilities.
Efficiency Gains: Rapid heating with Jet Cook reduced cooking time, leading to increased production efficiency and substantial energy savings.
Texture and Nutrition Preservation: Jet Cook Technology maintained ingredient textures and nutritional integrity, eliminating issues like burn-on or coconut milk denaturing.
Versatility: The Braising Bar’s adaptability, with six direction/pause options and variable speed settings, provided our client with creative flexibility in culinary creations.

Conclusion:

This illustrates how the collaboration between DCN’s Jet Cook product and process team and the customer in Poland resulted in a transformative culinary journey.  By harnessing the potential of Jet Cook and the Braising Bar, our client achieved enhanced flavour, efficiency, and culinary excellence.  If you’re seeking similar culinary enhancements through cutting-edge technology, we invite you to explore the possibilities with us.

For more information please visit www.dcnorris.com

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D C Norris Group expand their equipment portfolio in North America

DC Norris North America now offers food producers an expanded equipment portfolio including BCH Ltd and Marel. The portfolio expansion is part of the company’s mission to provide world-renowned processing solutions, expertise, and equipment to the North American market. DC Norris North America will continue to expand its equipment portfolio as additional machinery brands prove their positive impact and value in food production.

expertise to offer the best food processing solutions

Widely known for installing innovative, turnkey industrial food processing systems for some of the most recognized food brands around the globe, DC Norris is committed to offering food manufacturers the equipment and expertise they need to build and operate highly efficient food processing operations.

That commitment drives them to develop and manufacture their own equipment portfolio and to continuously trial and incorporate other world-renowned equipment providers, too.

The incorporation of BCH into their existing portfolio will enable them to bring prepared food producers more of the best solutions and equipment the industry has to offer.  The DC Norris North America team have the expertise and breadth of knowledge to advise on the right equipment for the customers individual product and process.

New line of BCH equipment

DC Norris North America’s new line of BCH equipment includes Atmospheric, Pressure and Vacuum Cooking Systems, as well as a range of process cooling systems. The BCH Vacuum Cooling solution is the fastest, safest and most energy efficient method of cooling on the market.

Several other BCH solutions are now represented under the DC Norris North America umbrella such as Bratt Pans, the Orbiter range of electrically and steam heated tilting kettles, CIP Systems and the Optima all-in-one processing solution.  They will also offer confectionery equipment such as batch and continuous vacuum cookers and forming systems.

Stuart Grogan, Operation Director at BCH commented, “The entire team here at BCH are thrilled to be joining the DC Norris North America portfolio of internationally recognised brands. We look forward to supporting both the team and their North American customer base with our extensive process knowledge and range of solutions across the food and confectionery markets.”

This new line of BCH’s industrial food processing equipment compliments the Company’s existing portfolio of food processing systems that include industrial Sous VideCook Chill and the DCN Jet Cook™.

Marel: loading, lifting & discharging equipment

DC Norris North America also proudly represents Marel and its line of loading, lifting and discharging equipment. Based on a broad range of standard loaders, the Marel portfolio made available through DC Norris North America offers industrial Euro style buggy lifting equipment and loading solutions for the food processing industry.

All Marel equipment is CE-marked and manufactured with a focus on flexibility, high quality and hygienic design.  Designed completely in stainless steel, the Marel line of lifts and loaders comply with every food safety regulation in the industry.

Dick Smith, President of DC Norris North America noted, “We’re committed to seeking new ways to make our clients’ businesses and manufacturing processes more efficient.  By expanding our portfolio, we can offer a greater breadth of expertise whilst also innovating to support an evolving customer base.”

DC Norris North America’s expanded equipment portfolio can be found on their newly designed website www.dcnorrisna.com. Through the website, information about the full range of food processing machinery is available, including instant downloads of brochures and specification sheets. Enquiries can be made through the contact form on the website or by calling (231) 935-1519.

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DC Norris to Exhibit at Ingrual InFlavour Expo, Saudi Arabia

We are thrilled to announce that DC Norris is making its debut at the inaugural InFlavour Expo 2023 in Riyadh this October. ✨

Join us at this spectacular event as we unveil our cutting-edge DCN Jet Cook™ Technology. Our team of specialists will be on hand to discuss all your processing needs for the food, beverage, and pet food industry.

Date: 29th – 31st October, 2023
Location: Stand No # H2.S28, Riyadh Convention & Exhibition Centre
Time: 10am – 7pm (AST)

At DC Norris, we are passionate about revolutionising the way food is processed, and we can’t wait to share our proven and innovative process solutions with you, with 20+ systems already installed in Qatar, Saudi and the UAE. Whether you’re in the business of creating delicious meals, refreshing beverages, or nourishing pet food, we have the expertise to enhance your production process.

Don’t miss out on this incredible opportunity to explore our technology, gain valuable insights, and connect with industry experts. Let’s take your food processing to the next level, register now!

Stay tuned for more updates and surprises in store. See you at the InFlavour Expo 2023!

 

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DC NORRIS SHOWCASES CUTTING-EDGE FOOD PROCESSING INNOVATIONS AT GULFOOD MANUFACTURING

DC Norris are thrilled to announce our participation in this year’s Gulfood Manufacturing exhibition at the World Trade Centre, Dubai on 7th – 9th November 2023. The event, renowned for showcasing the latest advancements in the food processing industry, will serve as the perfect platform for DC Norris to demonstrate its revolutionary energy-efficient systems which have been designed to reduce customers carbon footprint and production costs.

DC Norris has consistently been at the forefront of delivering innovative solutions that transform the food processing landscape. The company’s Ready-2-Cook Kettle System, featuring the cutting-edge Jet Cook Technology, represents a significant leap in efficiency and quality for the food production sector. This system is designed to streamline cooking processes, reduce production times, and enhance the overall flavour and nutritional value of prepared foods. The system is ready to start cooking with minimal installation and training required, the Kettle is available as a tilting or static version, and is ideal for cooking a wide range of food and beverage products.

In addition to the Ready-2-Cook Kettle System, DC Norris will showcase their pioneering Can Opening Solutions. These solutions are designed to optimise the can opening process, enhancing both speed and safety in food production lines. By utilising the latest technology, DC Norris aims to provide food manufacturers with a seamless and efficient method for opening various types of cans, ensuring product integrity and workplace safety.

Furthermore, the exhibition will provide an opportunity for attendees to explore DC Norris’ advanced Sous Vide Systems. These systems empower chefs and food producers to achieve unparalleled precision in cooking, resulting in consistently superior taste, texture, and nutritional value of prepared foods such as meat, poultry and fish. DC Norris’ Sous Vide Systems have set a new standard in the industry by combining innovation, reliability, and ease of use.

David Norris, Managing Director comments, “We are excited to participate in Gulfood Manufacturing and present our latest innovations to industry professionals and partners from around the world, our Kettle Systems, Jet Cook Technology, Can Opening Solutions, and Sous Vide Systems represent our commitment to revolutionising food processing methods and delivering solutions that empower our customers.”

Gulfood Manufacturing attendees are invited to visit DC Norris’ booth in the UK Pavilion, Stand S-K4 to witness these innovative systems in action and engage with DC Norris’ experts to learn more about the benefits they bring to food processing operations.

We encourage you to book a meeting with our food and beverage product and processing experts during the show, to do so please click here.

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