Quality Over Cost: The Long-Term Value of Investing in DC Norris’ Equipment

In the world of food processing and manufacturing, choosing the right equipment is crucial to maintaining efficiency, consistency, and quality. While cost considerations often play a significant role in purchasing decisions, savvy industry professionals understand that investing in high quality equipment can yield substantial long-term benefits.

The Initial Cost Conundrum

When it comes to purchasing equipment for your food processing operations, it’s tempting to opt for the most cost-effective options available. After all, managing the budget is a critical aspect of any business. However, the allure of lower upfront costs can sometimes obscure the broader perspective.

Low-cost equipment may seem like a budget-friendly solution at first, but it often comes with hidden costs in the form of maintenance, repairs, and downtime. These expenses can add up quickly and erode your initial savings. It’s essential to look beyond the initial price tag and consider the long-term value of your investment.

DC Norris: A Reputation Built on Quality

DC Norris has earned its reputation for providing high-quality food processing equipment that stands the test of time. With a history dating back over 50 years, the company has consistently delivered innovative solutions designed to meet the evolving needs of the food industry. Here are some key reasons why investing in DC Norris’ equipment is a wise choice for those who prioritise quality over cost:

1. Durability and Reliability

DC Norris equipment is built to last. Using the finest materials and adhering to stringent manufacturing standards, our machinery is designed to withstand the rigours of continuous operation. This durability minimises the need for frequent repairs and replacements, ultimately reducing downtime and associated costs. 

Quality is our utmost priority when it comes to manufacturing food processing equipment. We use only the finest materials, including 316 stainless-steel for food contact parts and 304 stainless-steel in other areas, alongside food-approved plastics wherever necessary. What sets us apart is our commitment to meeting global standards and regulations.
 We hold DCN authorisation to manufacture pressure vessels in compliance with several key standards including the PD5500, the European Pressure Equipment Directive, ASME VIII Div 1 for North America and AS1210 for the Australian Market. 

Our dedication to excellence doesn’t stop there; every machine undergoes rigorous testing before it leaves our facility. We go the extra mile by inviting clients to participate in pre-delivery inspections and Factory Acceptance Tests, ensuring that their equipment aligns perfectly with their specifications and expectations. At DC Norris, quality assurance is at the core of everything we do, guaranteeing top-notch equipment for our valued clients.

A Real Life Story

Just recently, one of our cherished long-term customers reached out to us with a remarkable story. They contacted us for repairs on two of our Steam Jacketed Kettles which have faithfully served them for over three decades! What’s even more astounding is that these trusty kettles were older than their own engineer. This is testament to the durability and longevity of our equipment which will continue to serve them for years to come. 

The secret behind the extraordinary longevity of our kettles lies in our commitment to quality craftsmanship. Unlike the more cost-effective spinning method employed by others, we exclusively craft our kettles using pressings. This deliberate choice ensures that our kettles remain resilient and free from the stress cracks that can compromise their lifespan—a critical distinction that potential purchasers should be aware of.

2. Precision and Consistency with Recipe Manager Software

Consistency in food processing is paramount, and DC Norris’ equipment is renowned for its precision. Whether you’re cooking, cooling or filling our solutions deliver consistent results, ensuring that your products meet the highest quality standards every time. Our cutting-edge Recipe Management Software offers you the utmost in traceability and batch consistency assurance. Our user-friendly system empowers customers to effortlessly craft ingredient listings, meticulously detailed procedural recipes, and robust user access security features, all seamlessly integrated into a dynamic relational database. 

With precision at the forefront, our software diligently tracks kettle yields, enabling barcode identification every step of the way, from preparation to packaging. Rest assured that our system leaves no room for compromise when it comes to meeting stringent HACCP controls, ensuring the highest standards of food safety and quality. This reliability can enhance your brand’s reputation and customer loyalty.

3. Customisation and Innovation

DC Norris understands that every food processing operation is unique. That’s why we offer customisable bespoke solutions tailored to your specific requirements. Our range includes stand-alone items such as Industrial can-openers and crushers through to sophisticated fully automated processing lines for soups, sauces, beverages and pet food. 

Our Research and Development team is dedicated to streamlining processes and optimising the efficiency of their systems. Their commitment to innovation means that you’re not just investing in equipment but in a partner dedicated to helping your business thrive and grow.

4. Comprehensive Support; From Design through to Installation

Investing in DC Norris equipment also means access to our extensive support network. From installation and training to on-going maintenance and technical assistance, our team is there to ensure your equipment performs optimally throughout its lifespan. From inception to installation, we work closely with you to ensure our solutions are tailored precisely to your needs. 

Our cutting-edge 3D modelling design software allows us to create immersive on-screen simulations of your new plant, providing you with a virtual walkthrough before construction begins. To guarantee top-notch performance, we’ve established Product Development Kitchens in both the UK and South Africa. Here, our proficient team rigorously tests equipment and customer products in a real food factory environment. We offer invaluable assistance in recipe development and provide you with the opportunity to thoroughly evaluate equipment before making a commitment. 

Once your order is placed and completed, we conduct comprehensive predelivery trials to ensure your equipment is operating at peak efficiency before it departs our factory and is installed. This process also serves as a prime opportunity for you to receive in-depth training on your equipment ahead of delivery.

5. After-Sales Support; reduce downtime & increase productivity

When you invest in our equipment, you gain access to a dedicated and seasoned support team, committed to delivering the utmost performance and value. Our in-house experts are always at your service, ensuring rapid response to any equipment and product-related concerns you may encounter.

Our proactive maintenance approach minimises the risk of process downtime, ultimately boosting your productivity. We maintain an extensive inventory of spare parts ready for swift dispatch via courier to your location, minimising downtime. In cases where parts are not readily available, DC Norris can either manufacture or source them as needed. Your satisfaction and success are our priority, and our comprehensive support ensures your operations run seamlessly and efficiently.

The Bottom Line: Quality Pays for Itself

While it’s natural to be mindful of costs, it’s equally important to recognise the long-term value that quality equipment brings to your food processing operations. Investing in DC Norris’ equipment is an investment in your business’s future success. By prioritising quality over cost, you can reduce operational expenses, enhance product consistency, and build a reputation for excellence in the competitive food industry. DC Norris’ track record of innovation, durability, and customer support makes them a trusted partner for those who understand that in the world of food processing, quality truly pays for itself.

Interested in exploring DC Norris’ range of equipment? Contact us today for a consultation.

 

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Case Study Jet Cook: Thai Food & Soup

Enhancing Culinary Excellence with DCN Jet Cook & Braising Bar

Client Overview:  Our valued customer is a prominent player in the food production industry. DCN’s dedicated Jet Cook product and process team visited for a two day product and process immersion at their site in Poland.

Objective:  To optimise their culinary processes using the DCN Jet Cook system and our innovative Braising Bar. This article delves into the transformative journey of elevating soup and Thai food quality through innovative technology and culinary expertise.

Challenge:  Our client faced the challenge of enhancing the flavour profile and efficiency of their soup and Thai food production processes. They sought to elevate the taste and texture experience of their offerings, whilst improving production speed and resource utilisation.

Solution – Jet Cook and Braising Bar Integration:  Our team implemented a comprehensive solution integrating the Jet Cook system and the revolutionary Braising Bar. The key components included:

Braising Bar Application:  The Braising Bar played a pivotal role in the process.  It enabled the searing and sweating of onions and vegetables before cooking, significantly enhancing the flavour profile of the soup base.  This step was a departure from conventional boiling methods.
Flavour Chemistry Unleashed:  We explored the science behind flavour chemistry.  We focused on vegetables with their rich aromatic molecules nestled within watery cells.  When subjected to the controlled heat and agitation of the Braising Bar, the cells ruptured releasing aromatic compounds.  The resulting flavour compounds merged to create entirely new and enticing taste experiences.
Thai Cuisine Mastery:  Our experts emphasised the significance of unlocking flavours at the outset of Thai cuisine preparation.  Cooking spices and onions in the early stages was highlighted as crucial. This foundational step paved the way for the vibrant and captivating flavours and crunchy textures that characterise Thai dishes.
Jet Cook Technology:  After flavour extraction, our Jet Cook Technology took the reins. The rapid cooking and heating maintained ingredient integrity and texture, a marked improvement over traditional steam jacket cooking methods.

The time required to heat 900 kgs of liquid to 92°C was reduced from 45 minutes to 15 minutes, resulting in significant energy savings.

Results – Culinary Excellence Unleashed:

Enhanced Flavour Profiles: The Braising Bar’s innovative application led to soups and Thai dishes with noticeably sweeter, richer, and more well-rounded flavour profiles.
Scientific Advancement: Understanding the science of flavour chemistry empowered our client to unlock previously untapped culinary possibilities.
Efficiency Gains: Rapid heating with Jet Cook reduced cooking time, leading to increased production efficiency and substantial energy savings.
Texture and Nutrition Preservation: Jet Cook Technology maintained ingredient textures and nutritional integrity, eliminating issues like burn-on or coconut milk denaturing.
Versatility: The Braising Bar’s adaptability, with six direction/pause options and variable speed settings, provided our client with creative flexibility in culinary creations.

Conclusion:

This illustrates how the collaboration between DCN’s Jet Cook product and process team and the customer in Poland resulted in a transformative culinary journey.  By harnessing the potential of Jet Cook and the Braising Bar, our client achieved enhanced flavour, efficiency, and culinary excellence.  If you’re seeking similar culinary enhancements through cutting-edge technology, we invite you to explore the possibilities with us.

For more information please visit www.dcnorris.com

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D C Norris Group expand their equipment portfolio in North America

DC Norris North America now offers food producers an expanded equipment portfolio including BCH Ltd and Marel. The portfolio expansion is part of the company’s mission to provide world-renowned processing solutions, expertise, and equipment to the North American market. DC Norris North America will continue to expand its equipment portfolio as additional machinery brands prove their positive impact and value in food production.

expertise to offer the best food processing solutions

Widely known for installing innovative, turnkey industrial food processing systems for some of the most recognized food brands around the globe, DC Norris is committed to offering food manufacturers the equipment and expertise they need to build and operate highly efficient food processing operations.

That commitment drives them to develop and manufacture their own equipment portfolio and to continuously trial and incorporate other world-renowned equipment providers, too.

The incorporation of BCH into their existing portfolio will enable them to bring prepared food producers more of the best solutions and equipment the industry has to offer.  The DC Norris North America team have the expertise and breadth of knowledge to advise on the right equipment for the customers individual product and process.

New line of BCH equipment

DC Norris North America’s new line of BCH equipment includes Atmospheric, Pressure and Vacuum Cooking Systems, as well as a range of process cooling systems. The BCH Vacuum Cooling solution is the fastest, safest and most energy efficient method of cooling on the market.

Several other BCH solutions are now represented under the DC Norris North America umbrella such as Bratt Pans, the Orbiter range of electrically and steam heated tilting kettles, CIP Systems and the Optima all-in-one processing solution.  They will also offer confectionery equipment such as batch and continuous vacuum cookers and forming systems.

Stuart Grogan, Operation Director at BCH commented, “The entire team here at BCH are thrilled to be joining the DC Norris North America portfolio of internationally recognised brands. We look forward to supporting both the team and their North American customer base with our extensive process knowledge and range of solutions across the food and confectionery markets.”

This new line of BCH’s industrial food processing equipment compliments the Company’s existing portfolio of food processing systems that include industrial Sous VideCook Chill and the DCN Jet Cook™.

Marel: loading, lifting & discharging equipment

DC Norris North America also proudly represents Marel and its line of loading, lifting and discharging equipment. Based on a broad range of standard loaders, the Marel portfolio made available through DC Norris North America offers industrial Euro style buggy lifting equipment and loading solutions for the food processing industry.

All Marel equipment is CE-marked and manufactured with a focus on flexibility, high quality and hygienic design.  Designed completely in stainless steel, the Marel line of lifts and loaders comply with every food safety regulation in the industry.

Dick Smith, President of DC Norris North America noted, “We’re committed to seeking new ways to make our clients’ businesses and manufacturing processes more efficient.  By expanding our portfolio, we can offer a greater breadth of expertise whilst also innovating to support an evolving customer base.”

DC Norris North America’s expanded equipment portfolio can be found on their newly designed website www.dcnorrisna.com. Through the website, information about the full range of food processing machinery is available, including instant downloads of brochures and specification sheets. Enquiries can be made through the contact form on the website or by calling (231) 935-1519.

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DC Norris to Exhibit at Ingrual InFlavour Expo, Saudi Arabia

We are thrilled to announce that DC Norris is making its debut at the inaugural InFlavour Expo 2023 in Riyadh this October. ✨

Join us at this spectacular event as we unveil our cutting-edge DCN Jet Cook™ Technology. Our team of specialists will be on hand to discuss all your processing needs for the food, beverage, and pet food industry.

Date: 29th – 31st October, 2023
Location: Stand No # H2.S28, Riyadh Convention & Exhibition Centre
Time: 10am – 7pm (AST)

At DC Norris, we are passionate about revolutionising the way food is processed, and we can’t wait to share our proven and innovative process solutions with you, with 20+ systems already installed in Qatar, Saudi and the UAE. Whether you’re in the business of creating delicious meals, refreshing beverages, or nourishing pet food, we have the expertise to enhance your production process.

Don’t miss out on this incredible opportunity to explore our technology, gain valuable insights, and connect with industry experts. Let’s take your food processing to the next level, register now!

Stay tuned for more updates and surprises in store. See you at the InFlavour Expo 2023!

 

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DC NORRIS SHOWCASES CUTTING-EDGE FOOD PROCESSING INNOVATIONS AT GULFOOD MANUFACTURING

DC Norris are thrilled to announce our participation in this year’s Gulfood Manufacturing exhibition at the World Trade Centre, Dubai on 7th – 9th November 2023. The event, renowned for showcasing the latest advancements in the food processing industry, will serve as the perfect platform for DC Norris to demonstrate its revolutionary energy-efficient systems which have been designed to reduce customers carbon footprint and production costs.

DC Norris has consistently been at the forefront of delivering innovative solutions that transform the food processing landscape. The company’s Ready-2-Cook Kettle System, featuring the cutting-edge Jet Cook Technology, represents a significant leap in efficiency and quality for the food production sector. This system is designed to streamline cooking processes, reduce production times, and enhance the overall flavour and nutritional value of prepared foods. The system is ready to start cooking with minimal installation and training required, the Kettle is available as a tilting or static version, and is ideal for cooking a wide range of food and beverage products.

In addition to the Ready-2-Cook Kettle System, DC Norris will showcase their pioneering Can Opening Solutions. These solutions are designed to optimise the can opening process, enhancing both speed and safety in food production lines. By utilising the latest technology, DC Norris aims to provide food manufacturers with a seamless and efficient method for opening various types of cans, ensuring product integrity and workplace safety.

Furthermore, the exhibition will provide an opportunity for attendees to explore DC Norris’ advanced Sous Vide Systems. These systems empower chefs and food producers to achieve unparalleled precision in cooking, resulting in consistently superior taste, texture, and nutritional value of prepared foods such as meat, poultry and fish. DC Norris’ Sous Vide Systems have set a new standard in the industry by combining innovation, reliability, and ease of use.

David Norris, Managing Director comments, “We are excited to participate in Gulfood Manufacturing and present our latest innovations to industry professionals and partners from around the world, our Kettle Systems, Jet Cook Technology, Can Opening Solutions, and Sous Vide Systems represent our commitment to revolutionising food processing methods and delivering solutions that empower our customers.”

Gulfood Manufacturing attendees are invited to visit DC Norris’ booth in the UK Pavilion, Stand S-K4 to witness these innovative systems in action and engage with DC Norris’ experts to learn more about the benefits they bring to food processing operations.

We encourage you to book a meeting with our food and beverage product and processing experts during the show, to do so please click here.

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DCN Appoint New Agents in Malaysia & Indonesia – Kenomation

We are delighted to announce the signing of Kenomation Engineering Sdn Bhd as DCN’s new agents in Malaysia and Indonesia.

Kenomation are a multi-sector consultancy business specialising in integrated engineering services. Their background includes process and mechanical design, electrical design, plant monitoring system and troubleshooting of both small and large throughput systems.

The company assisted in a successful installation of a 15,000 Litre per hour DCN Condensed Milk System in Kuala Lumpur a few years ago, and we are looking forward to working more closely with them going forward. This new partnership is critical for our future growth, enabling us to offer more DCN innovative food and beverage processing systems and technologies throughout Asia.

The team of experts will help us deliver food and beverage process solutions across the many different product ranges DCN offer and assist us with both technical and service support in the territories they cover.

Kenomation join DCN’s growing portfolio of overseas agents – visit our Agents Page to see our full global representation throughout Europe, Africa, Asia, America and Australia.

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Condensed Milk Processing Trials

Last month we invited customers from Africa to the DCN Product Development Kitchen at CPUT in Cape Town for advanced Jet Cook product and processing training and trials. The popularity of our Jet Cook condensed milk systems brought customers from South Africa, Democratic Republic of Congo, Nigeria and Sudan for the demonstrations on DCN’s latest technologies.

Many of these customers are currently purchasing Condensed Milk from Malaysia, Indonesia and Germany and now want to explore production of condensed milk in-house/country.  A drawback of importing the product are long lead times, currency fluctuation, increased transport costs, volumes, waste and product availability.  Most of the customers re-pack the canned product into 30gram sachets for the local market, which adds even more cost and increases the chances of food contamination.

The DCN Jet Cook process offers huge energy savings, reduced water usage and rapid processing times with a very small footprint.  Hot filling directly from our system, will increase product shelf-life, stability and ensure a food safe finished product. Our customers will have the flexibility to produce bespoke products such as flavoured condensed milk or creamer without having to commit to the large volumes that the co-packers require.

During our trial 250kg and 300kgs batches of condensed milk were produced within 18-20 minutes and had an attractive creamy mouthfeel, dairy flavour with high gloss and excellent viscosity.

We also completed advanced product and NPD training with a customer who is a leading chilled ready meals producer in South Africa, and has used DCN Jet Cook Technology for more than 10 years. The training included Jet Cook Process, Emulsions, Braising Bar and demonstrating the advantages of our Vapour Reduction System.

We also produced an extended tomato paste product and two types of vegan mayonnaise, (60% and 52% oil)  at CPUT, both to the satisfaction of the customer.

DCN will be back in Cape Town in January installing another Jet Cook System to produce sauces and ready meals, as well as completing more trials at the CPUT’s Product Development Kitchen.

If you interested in booking a trial or would like more information on DCN and our products and processes, please contact info@dcnorris.com or c.tucker@courlanders.co.za

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Oat Milk Processing: Exploring Trends & Innovations

The rise in popularity of Oat Milk

The surge in demand for oat milk and other ‘free-from’ food and beverages in recent years has expanded the offerings on supermarket and café shelves. This expansion has been a game-changer for those adopting a dairy-free diet, with non-dairy milks such as oat, almond, coconut, and soya becoming staple alternatives. The shift toward plant-based foods has largely been driven by factors such as allergies, intolerance, the quest for healthier options, and the desire to reduce environmental footprints.

In the past, these beverages weren’t readily available off-the-shelf. However, food producers have tapped into this trend, leading to a significant demand for equipment that can manufacture these alternative products to a high standard and in large volumes.

The Challenges with Oat Milk Processing

DC Norris has spent over 50 years helping food and beverage producers innovate their equipment to meet the tastes and demands of today’s consumer. One of the biggest challenges plant-based beverage producers face is replicating the desirable attributes of animal milk, such as creaminess, texture, taste, and health benefits. With different chemical compositions – fat, protein, carbohydrate, and minerals in milk versus oil bodies in plant-based products – it’s a challenge to replicate the qualities of animal milk. This process requires additional machines, steps, and additives. To meet consumer demands, ensure safety, and deliver a high-quality product, the right machinery and operational processes are crucial.

The traditional oat milk production process is a complex, multi-stage operation that can include pre-soaking oats, heating, homogenisation, adding amylase, and a holding stage, followed by a final heating to denature the amylase before cooling and filling.

Our Jet Cook is an innovative solution to the challenges of plant-based beverage production. It reduces risk factors and ensures consistent high-quality output. Jet Cook uses a patented steam system (the Jet Nozzle) that simultaneously heats, mixes, and pumps the product earning substantial energy savings while not compromising on flavour.

Investing in Jet Cook offers oat milk manufacturers a quick return on investment with a multitude of benefits, including reduced production times of up to 50%, 45-55% energy-savings, 8-10% reduction in ingredient additions like amylase and salt, reduced cleaning times and chemical usage, and less water usage.

A Real-World Example – Jet Cook Oat Milk Production

In 2019, a world-leading ambient beverage manufacturer sought our expertise to improve their grain-based beverage production. Their objectives were to match the existing product flavour, achieve a creamier mouthfeel and smoother texture, and reduce the long processing stages and times. We ran processing trials at our Product Development Kitchens in both the UK and Cape Town South Africa prior to installation, ensuring we met their requirements. The system we proposed has the capacity to produce 15,000lt p/h, increasing their throughput and reducing energy and water usage. This resulted in a return on their initial investment within just 12 months.

Jet Cook: A Quick Return on Investment

As plant-based beverage production continues to grow, investing in our Jet Cook™ or other industry-leading cooking equipment will equip your business to produce delicious, safe, high-quality products efficiently and cost-effectively.

Now that you have a better understanding of oat milk production and the cutting-edge solutions DC Norris offers, why not take the next step?

Get in touch: Our team of experts is always ready to discuss how our solutions can meet your unique needs. Contact us today for more information.

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DCN APPOINTS NEW AGENT IN THAILAND

We are delighted to announce the signing of Somerville-Siam as our new agents in Thailand for DCN’s industrial food and beverage processing systems. Together we are offering our systems to customers interested in central production units for meals and sauces, condiment and condensed milk producers.

Somerville have been operating in the South-East Asian market for 65 years, with headquarters in Bangkok and offices in Chaingmai, Phuket and Samui.  They also have multiple offices throughout the continent including Singapore, Hong Kong, Malaysia and the Philippines.

Somerville’s expertise is what makes them the right partners for DC Norris. Their motto, “Committed to building high-performance kitchens since 1958” lies at the core of all their operations. It is the insight, experience and passion of their people that makes the difference.

Somerville will be on-hand to support DC Norris in this market with their team of experienced sales people. They also have a highly trained service and installation team who can assist DC Norris engineers during installation.

david norris, managing director comments,

“We are delighted that Somervile are joining the global portfolio of agents for DC Norris.  This partnership will enable us to introduce our innovative food and beverage systems to even more manufacturers in Asia, and provide great customer service and support”.

We look forward to working closely with Eljay and her team on new forward-thinking food and beverage projects.

Watch our video of a Central Production Kitchen installation in Qatar to see how DC Norris can revolutionise your food processing:  Watch the video here.

Read our blog on Condensed Milk Production: Condensed Milk Processing Equipment: Jet Process

contact us:

Our team of experts is always ready to discuss how our solutions can meet your unique needs. Contact us today for more information.

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Meet The Team – Rachel Hughes

It is time for another ‘Meet The Team! Introducing Rachel Hughes, our Office & HR Administrator. Rachel joined the company just under 2 years ago, starting as an administrator. Rachel quickly took on more responsibilities, ‘My job has evolved since joining and I now do HR tasks as well as general Admin. This could be anything from booking travel, preparing offer letters, contracts, to dealing with Recruitment Agencies. I also get involved with Purchasing, Spares and Accounts. I like to be organised and help out where and when I can – I will always try to make things easier, I also love creating a spreadsheet for things!  The best part of the job is the people – we have a really friendly team here and I love that I can come into work and be myself’.

Rachel’s interests outside of work are house renovating and spending time with friends and family.

Rachel likes getting her nails done and has a lot of tattoos, her favourite one is her cats name on her ankle.

General Manager, Sharon Owen says, “Alongside being a very caring and thoughtful person, Rachel is the most organised person I know! Nothing is too much trouble and you can guarantee any task will be completed to the highest standard.  Rachel is a great fit for the Admin team and has a very bright future ahead of her”.

 

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